Per-host context
Status, metrics, processes and incident history gathered where needed.
Managed SRE operation for MSPs and software houses
Resolve more incidents with the same team.
NimBox SRE is the operation layer that turns your alerts into billable service: an agent with auto-discovery, native PAM and eBPF profiling that operates hosts after NAT, without opening SSH. Incidents, approved runbooks and monthly evidence ready for your SLA. Without mounting a 24×7 NOC.
● agent with self discovery — a single command, detects everything alone. Run runbooks on any host, even after CGNAT.
INTEGRATES WITH WHAT YOU ALREADY USE
Self discoveryIntegrated PAMExecution after NATeBPF ProfilingMonitOpenTelemetryPrometheusWebhooks
Undermanage several clients
You already monitor. Even so, the service is not seen.
You have 50–500 hosts divided between SMEs, a contained team and clients who pay maintenance or SLA. The problem is not detecting: it is operate, control and demonstrate what your team does.
✕
Alerts live on WhatsAppThey arrive via chat, they are resolved from memory and there is no trace of who touched what.
✕
The end of the month is archeologyYou reconstruct the activity by hand to justify hours and defend the SLA.
✕
It all depends on the seniorKnowledge is in two heads; the rest escalate tickets upwards.
✕
The real 24×7 is unaffordableA real NOC does not fit with 3–15 technicians and maintenance margins.
From alert to report
How it works, in three steps.
You connect what you already have, you define how to act and each incident leaves evidence. Your team operates with context; you invoice with proof.
01
Connect hosts and alerts
Monit (native), OpenTelemetry and Prometheus fall into a single operational layer. Context by host: status, metrics, processes and incident history.
// don't set up another silo02
It installs and discovers itself
A single command: download the binary, auto-detect the running services (nginx, postgres, docker, redis...), register the host in PAM and start reporting. Without configuring anything, without opening incoming ports — it works the same after NAT.
// from zero to operand in 60 seconds03
Evidence ready to invoice
Each shutdown leaves ownership, severity, session, time, and SLA compliance. The monthly report is generated on its own, it is not rebuilt.
// service that is explainedA layer, not another dashboard
Everything your operation needs.
Designed for MSPs, software houses, and infrastructure teams that need to turn complex operations into clear—and billable—results for their clients.
Coordinated response
Ownership, severity, evidence and SLA to close the complete operational cycle.
Self-discovery and eBPF
Single binary of a file, without dependencies. It detects services, processes and containers only, operates behind NAT and activates eBPF profiling (I/O latency, kernel stacks) when the metric is not enough.
Native PAM, frictionless
The agent self-registers in PAM upon installation. Every SSH connection is audited. No passwords in traffic, no manual configuration.
Service that can be explained
Turn activity, resolutions, and SLA compliance into a useful monthly report.
Fits, not replaces
Connect alerts, error tracking, and your current tools into a single operational flow.
Less dependency on the senior
Knowledge stops living in two heads.
Converts each resolution into an approved runbook, versioned and linked to the affected host or service. The agent—or any technician—acts within a framework that your team reviews and controls.
- Approved and versioned runbooks (v1, v2, v3…)
- Scope by host, service, or alert
- They run on the host even if it is behind NAT
- Revocable in one click, always auditable
Without opening ports · without VPN
Operate hosts you can't even reach.
The agent works for pull: It goes to NimBox via HTTPS and picks up what it has to execute. Runbooks run on the machine even if it's behind NAT, CGNAT, or a client home router — without exposing SSH, without opening a single incoming port, without tunnels to maintain.
- Zero incoming connections: nothing to expose to the internet
- Unique credential per host, revocable and audited
- It arrives at the customer's checkout after their router, like any other
From symptom to root cause
Does not patch the alert: finds the source.
The agent focuses on diagnosing and, using data—metrics, processes, load, and history in a single view per host—finds the source of the problem to truly resolve it. Fewer returning incidents, and happier customers.
- Diagnosis based on data, not hunches
- Solve the root cause, not just the symptom
- Less recurrence = happier customers
Self-discovery + eBPF. The agent detects what is running on each host without configuring anything. And when the metric is not enough, activate eBPF profiling on the fly: I/O latency histogram and kernel stacks of blocked processes, with the exact time they spend stuck. It turns on only where the kernel supports it, without heavy agent or instrumenting anything.
Why does the margin move?
More service per technician, without expanding the team.
NimBox SRE doesn't give you another panel: it gives you capacity. The same team closes more incidents, with controlled procedures and evidence that you can invoice every month.
+incidents
More closures per technician thanks to runbooks and agents that do repetitive work.
MTTR ↓
Less time per incident: context per host and procedure at hand from the first minute.
SLA measurable
First response and resolution with configurable objectives and visible compliance.
Without NOC
The agents cover the guard: they investigate and ask your permission before acting. Coverage without the cost of a real 24x7.
honest lace
Is NimBox SRE for you?
✓ You fit if…
- ✓ You are an MSP, software house or DevOps/SysAdmin consulting firm.
- ✓ You have 3–15 technicians and 50–500 hosts across multiple clients.
- ✓ You already have monitoring + tickets + WhatsApp, but without an operation layer.
- ✓ You sell maintenance, hours pool or SLA.
- ✓ You want to grow without setting up a 24×7 NOC/SOC.
— Not yet, yes...
- — You are an enterprise with NOC, SIEM and already very mature processes.
- — You are an internal IT of a single company (lower multiplier effect).
- — You are a small startup that makes do with self-service.
- — You do not sell operation as a service to third parties.
Before you ask
Frequently asked questions.
Does it replace my current monitoring?
No. NimBox SRE comes with its own lightweight agent, but coexists with your existing monitoring- Natively integrates with Monit and supports OpenTelemetry (OTLP) and Prometheus, and turns those alerts into operation with context, evidence and SLA. You don't change tools or migrate anything — you put it next to what you already have.
Do agents touch production on their own?
Never without control. Agents only run approved and versioned runbooks, scoped by host or service, and all access goes through a PAM that records and audits every agent action in a session. You can revoke any procedure in one click.
How long does it take to see it working?
The goal is to pilot a real client in days, not months: you connect hosts and alerts, define the first runbooks based on what you already solve by hand, and start accumulating evidence from the first watch.
What do I earn at the end of the month?
Each incident leaves ownership, severity, time, session and SLA compliance. The monthly report is generated from that evidence rather than reconstructed by hand — you use it to justify hours, defend the SLA, and demonstrate the value of the service.
How to buy?
We start with a short demo about your case and a limited pilot. Write to us at [email protected] and we set up a call to see if it fits.
Managed operation
Make every incident leave an improvement, not just a closure.
Tell us what you operate and we'll show you how NimBox SRE fits in a short demo.